Features & Benefits of Business Telephone System by Alpha PBX

Virtual Receptionist

A full-time receptionist is no longer needed. With Virtual Receptionist feature you can integrate a consistent automated voice for your brand and never miss a lead.

Call Forwarding:

Get Handy Feature to manage business calls easily. If your extension is busy or not available you can transfer or forward your business call to our personal mobile or home phones.

Call Routing:

Multiply Profits rapidly with intelligent call routing. You can customize routing patterns based on various factors to ensure every call reaches the right destination.

Call conferencing

Get a fast flexible, secured and quality solution to connect any number to team members on same voice call anywhere, anytime. Internally it’s totally free of cost.

Call Transferring

Delivery the best solutions to all your callers, with call transfers features. You can easily transfer an ongoing call to other department/agent. The client will more satisfy.

Voice Message

After Business hours you can give the opportunity to your caller to record their voice. Caller Can leave a voice Message & you can listen to it through your dashboard or we can transfer this voice message to your email address.

Multiple IVR

You can use multiple IVR (Interactive Voice Response) for your business. Several Greetings, Off day information, Special day & Special Offer information voice recording will available for your business.

Call Recording:

Ensure you never miss out critical information of any business call. If you want all calls are automatically recorded and stored on the secured harddisk for later needs.

Multiple Call Attending

You can attend more than one call at a time. Your primary call channel will be (5) Five. You can call 5 Person at a time or receive 5 calls at a time. You can easily increase your concurrent call channel.

Music on Hold

Build up a corporate professional image. You can customize on-hold music as next campaign theme or brand’s tone to use it as lead building opportunity.

Call Monitoring

You can monitor your outgoing & incoming call at a time through your dashboard. It's very easy to find out your call list anytime anywhere.

Unlimited Extension

You can assign unlimited extension. It builds your internal community stronger, also more people will attend your business call. It helps to grow your business.